Shipping Policy

Delivery Time

• Processing Time: 1–3 business days

Orders placed on weekdays are typically processed within 1 business day.

Orders placed on Friday evenings or weekends may require additional processing time.

If your order includes printed materials or art-related products, the production process may take an extra 5 business days. We will complete this process as quickly as possible while ensuring quality remains unaffected.

• Shipping Time After Dispatch: 5–15 business days

Your order will arrive within this timeframe after items are ready for shipment.

Ordering Steps

Select Items:

Go to the product page and click the “Add to Cart” button.

Confirm Options:

Before proceeding, verify that size, color, or style is correct.

Checkout Steps:

Click “Proceed to Checkout” and fill in your shipping information.

Address Confirmation:

Review the address on the shipping page to ensure accuracy.

📦 Note: We offer free shipping; all shipping costs are covered by us.

Payment Methods:

In our secure SSL-encrypted payment environment, you may pay using:

• Klarna (Deferred Payment)

• Credit Cards (American Express, Mastercard, Maestro, Visa)

• PayPal

• EPS

• SOFORT (Instant Bank Transfer)

Complete Order:

Click “Complete Purchase” and follow the payment provider's instructions.

Questions?

Our customer service team is always happy to assist:

📩 info@dorothyslamps.com

Order Shipping Information

• We will process and ship your order as quickly as possible.

• To maintain reasonable prices, orders are shipped in batches. This also helps reduce shipping costs and environmental impact.

• Note: Delivery times may vary due to high demand or COVID-19-related delays. Thank you for your understanding!

Need expedited shipping?

If you believe your order requires priority handling, please email

Our customer service team will be happy to provide the best solution for you.